DOMESTIC SHIPPING
At our hair company, we take pride in being the fastest domestic shipping option in America. With shipping and distribution centers strategically located across the country, your hair orders can be dispatched the same day if placed before 4 pm Eastern Standard Time. Orders made after this cutoff time will ship on the following business day.
We offer both Estimate Shipping and Guarantee Shipping options. Estimate Shipping provides an estimated delivery time and is free of charge, but it doesn't come with a guaranteed delivery date. For those seeking certainty, our Guarantee Shipping options entail a paid selection for an exact delivery date.
Construction Time is an additional consideration for certain products made to order, such as raw hair, wigs, clip-ins, tape-ins, i-tips, micro-links, and custom-colored bundles. Please the exact description for the product you're ordering as it will state if it's made to order and the process.
Shipping Carriers
- USPS- The majority of our orders are shipped via USPS ( United States Post Service) and may require a signature depending on where your item is being shipped.
- FedEx- Handles the majority of the urgent shipping and express orders a signature is required.
Domestic Shipping 1B Items
- Orders processed before 4 pm Est will ship the same day. ( Does not include custom items)
- Orders processed after 4 pm Est will ship the business day the next day.
- Shipping only takes place on business days this does not include weekends or holidays.
Delivery Time 1B Items
- Urgent Shipping- 1 Business Day (Guaranteed)
- Express Shipping- 1-2 Business days (Guaranteed)
- Standard Shipping is 2-4 Business Days (Guaranteed)
- Economy Shipping 5-10 Business Days (Estimated)
Custom Wigs Color 1B- Please allow 5-10 business days for the unit to be constructed. Some custom units can take up 7-15 business days depending on the exact custom specifications and item purchased.
Domestic Shipping All other colors
Solid Colors Request - Colors ranging from 1-99J please allow 5-10 business days to be colored and delivered if the color is on the coloring chart. If its a custom color please allow 7-15 business days (estimate varies based on the exact color ordered) days to receive those items. Shipping varies depending on how complicated the coloring taking place is. These aren't available for same-day shipping, because we have to dye the hair according to the customers request before it ships.
Ombre Coloring Request- Please allow 5-10 business days for the hair ombre to your liking and delivered if the color is on the coloring chart. If its a custom color please allow 7-15 business days (estimate varies based on the exact color ordered) to receive those items depending on how complicated the coloring taking place is. These aren't available for same-day shipping, because we have to ombre the hair according to the customer’s request before it shipped.
Custom Colored Wigs- Please allow 7-15 business days (estimate varies based on the exact color ordered) depending on the length and density of the wigs. These wigs are being constructed and made to order.
Weekend orders will be shipped on the next business day. This means any orders placed after 4 pm EST on Friday will not ship until Monday.
